CODE 108 (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our Shopify app. By installing and using the app, you agree to the terms outlined in this policy.
We collect various types of data through our integration with Shopify, including:
1. Shop Information: Domain, plan, ID, and other metadata about the Shopify store.
2. Shop Owner Information: Name, email, address, country, ZIP code, city, phone, time zone, and account type.
3. Product Data: Titles, descriptions, images, prices, and other product-related information (based on access scopes).
4. Customer Data: Names, emails, addresses, and phone numbers (based on access scopes).
5. Order Information: Details about orders, including line items, discounts, refunds, and shipping information (based on access scopes).
6. Sync Data: Logs of synchronization activities between Shopify and the app.
7. Metadata and Custom Fields: Additional data stored via Shopify's metafields to enhance app functionality.
8. App Installations and Subscriptions: Information about app installations and subscription management.
9. Shop Themes and Assets: Data about installed themes, customizations, and digital assets in the shop.
10. GDPR Compliance Requests: Data to handle requests related to data privacy and compliance with Shopify's requirements.
The data collected is used for the following purposes:
1. Essential App Functionality: To provide, maintain, and improve the core functionalities of the app.
2. Analytics and Reporting: To analyze usage patterns and improve user experience.
3. Customer Support: To assist users with inquiries, troubleshooting, and other support-related tasks.
4. Marketing and Communication: With your explicit consent, to send promotional communications. You can withdraw your consent at any time by contacting us at support@code108.de.
5. Research and Development: To enhance the app's features and performance.
6. Automated Decision-Making and Profiling: For tailored user experiences and app recommendations.
We share data with trusted third-party service providers to enable the app's functionality:
1. Gadget: Facilitates app management, data synchronization, and interaction with Shopify's API.
2. Mantle: Handles billing and payment processing.
3. Google Analytics: Tracks user interactions to improve the app's performance and user experience.
We require all third-party providers to comply with applicable data protection laws, such as GDPR and CCPA.
1. Consent: By installing the app, users authorize access to the requested data through Shopify's access scopes.
2. Access and Updates: Users may request access to or updates of their data by contacting us at support@code108.de.
3. Data Deletion: Users may request deletion of their data, and we will comply to the extent permitted by law.
1. Most data is deleted automatically upon app uninstallation.
2. Some data (e.g., purchase history) may be retained for accounting and legal compliance.
3. Users may request early deletion of their data by contacting us.
Robust security measures are implemented, including:
1. Access controls to restrict data access.
2. Secure servers and infrastructure.
3. Regular updates to address vulnerabilities.
However, no system is entirely invulnerable to breaches, and we cannot guarantee absolute security.
We process data under the following legal bases:
1. Contractual Necessity: To fulfill obligations related to app functionality and user agreements.
2. Legitimate Interests: For app improvements, customer support, fraud prevention, and research.
3. Consent: When users explicitly agree to marketing or other optional uses of data.
We may transfer data internationally, including to countries outside the European Economic Area (EEA), such as the United States and Canada. This includes transfers related to services provided by Shopify, Gadget, Mantle, and Google Analytics. We ensure that appropriate safeguards are in place for these transfers.
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: support@code108.de
This Privacy Policy will be updated as needed to reflect changes in data practices or legal requirements.